A short walkthrough of our secure debtor portal, showing how to view your account and pay online, at a time that suits you.
Been invited by Recovia? Access the Recovia Debtor Portal
Manage your account online with Recovia's secure Debtor Portal.
If you have received an invitation from Recovia, you can use our portal to:
- View and manage your debt matters online
- Make a secure payment, including payment in full
- Request a repayment plan for review
- Upload supporting documents securely
- Send Recovia a secure message
- Raise a query or dispute
Visit debtor.recoviaholdings.co.uk on a phone, tablet or computer. Enter the email address Recovia has linked to your matter, then use the secure sign-in code sent to that address. No password is needed. Please keep your code private.
Recovia reviews every request, document, dispute and message you send, and responds through the appropriate channel. A repayment plan is not active until Recovia confirms the terms.
Card payments are taken on a secure hosted checkout page, and Recovia does not receive your card details. Never send card details in a portal message.
Not been invited to the portal? You can still pay on our Make a Payment page, or read what to do if you have received a letter.
Access the Recovia Debtor Portal
Access is by invitation only and connected to the email address registered to your matter. For assistance in accessing the portal, please email webform@recoviaholdings.co.uk and include the email address you are using to sign in.