Step 1: Submit Your Debt
Start by providing the details of your unpaid invoice or outstanding debt. Our submission process is quick and straightforward:
- Complete our Submit a Debt form with:
- Company Name
- Debtor Name
- Amount Owed
- Description of Debt
- Supporting Documentation (optional but recommended)
- Our team reviews your case and confirms if it’s suitable for recovery.
- You’ll receive a no-obligation assessment outlining the next steps and estimated recovery strategy.
Benefit: This step ensures your debt is evaluated professionally before any action is taken.
Step 2: Professional Debt Collection
Once approved, Recovia begins contacting the debtor using professional communication and negotiation strategies. Our team works to recover your funds quickly while protecting your business relationships.
- Formal demand letters are sent on your behalf
- Negotiation and settlement discussions are managed professionally
- Payment plans are structured to maximise recovery potential
- All actions are fully compliant with UK law and ethical standards
Benefit: You don’t have to worry about chasing payments — we handle it for you.
Step 3: Legal Enforcement (If Needed)
If the debtor does not respond or refuses to pay, we escalate the case to legal enforcement. Our team manages all court procedures and enforcement actions, ensuring compliance with UK regulations.
- Obtain County Court Judgments (CCJs) where appropriate
- Arrange enforcement via bailiffs or legal agencies
- Provide full updates and reports throughout the process
Benefit: Even difficult cases are pursued professionally, giving you the best chance of recovery.
Step 4: Recovery & Payment
Once the debt is recovered, funds are transferred directly to your business. Our performance-based fee (typically 15% of the recovered amount) is applied only after successful recovery.
- Transparent reporting of recovered funds
- Clear invoicing with no hidden fees
- Full documentation of actions taken on your behalf
Benefit: You receive your funds quickly, with complete transparency.
Step 5: Ongoing Support & Credit Control
Beyond recovering existing debts, we help you minimise future risk:
- Advice on credit management and risk reduction
- Monitoring of debtor performance
- Implementation of proactive credit control measures
Benefit: Protect your business from future unpaid invoices and improve cash flow stability.
Why Our Process Works
- Results-driven: Our fee structure aligns with your success
- Professional & ethical: Every interaction is compliant and respectful
- Transparent communication: You receive regular updates at every stage
- High-value expertise: Our team specialises in commercial debt recovery, including large and complex cases