Your cases, live in the client portal

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Existing client? Access your secure case updates, documents and recovery information through the Recovia Client Portal.

Recovia Client Portal 

• See your organisation’s live cases, recovery figures and the updates Recovia has published for you
• Upload supporting documents securely, without email attachments
• Request a new recovery case. We review each request and issue a case reference before it becomes a live case
• Review payment-plan proposals and record your decision for Recovia to review and action

Access is by invitation only, and there is no public sign-up. Recovia invites the authorised contacts at your organisation. Sign in at portal.recoviaholdings.co.uk/portal with the email address that received your invitation, then enter the secure code sent to that address. To add a colleague or change your email address, ask your Recovia contact.

You only see your own organisation’s cases, and our internal notes and other clients’ information stay private. Never send passwords or payment-card details in a portal message.

Not a client yet? Instruct Recovia to get started, or see how a case runs on Our Process.

Need help accessing the Client Portal?
Email webform@recoviaholdings.co.uk and include the email address you are using to sign in.