Recovia

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Recovia

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  • Home
  • About Us
  • Our Services
  • Submit a Debt
  • Make a Payment
  • Client Portal
  • Our Process
  • Legal and Compliance
  • News
  • FAQs
  • More
    • Home
    • About Us
    • Our Services
    • Submit a Debt
    • Make a Payment
    • Client Portal
    • Our Process
    • Legal and Compliance
    • News
    • FAQs
  • Home
  • About Us
  • Our Services
  • Submit a Debt
  • Make a Payment
  • Client Portal
  • Our Process
  • Legal and Compliance
  • News
  • FAQs

Frequently Asked questions

1. How much does Recovia charge for debt recovery?

We operate on a performance-based model. Typically, our fee is 15% of the recovered debt, and you only pay if we successfully recover your funds. There are no upfront fees, giving you peace of mind.

2. How long does the debt recovery process take?

The duration depends on the case complexity and debtor cooperation. Most standard commercial debts are resolved within 4–12 weeks, while larger or disputed claims may take longer. We provide regular updates so you always know the status of your case.

3. Will Recovia contact my debtor directly?

Yes. Our team handles all communications professionally and discreetly on your behalf. We aim to recover debts without damaging your business relationships.

4. Can Recovia recover debts from individuals and companies?

Absolutely. We specialise in commercial debts, but we can also assist with unpaid invoices owed by individuals if the debt is legitimate and documented.

5. What information do I need to submit a debt?

To submit a debt, we typically require:

  • Your company details
  • Debtor name or company
  • Debt amount
  • Relevant invoices or agreements
  • Any supporting correspondence

Providing complete information ensures a faster and more effective recovery.

6. What if the debtor refuses to pay?

If the debtor does not respond or refuses to pay, we escalate the case to legal enforcement. This may include court proceedings, obtaining a County Court Judgment (CCJ), or arranging enforcement actions through authorised agencies.

7. Is my information secure with Recovia?

Yes. All client and debtor information is securely stored and handled in compliance with UK GDPR and data protection laws. Access is strictly limited to authorised personnel.

8. Can I track the progress of my debt recovery?

Currently, we provide regular email updates on your case. For active clients, we offer a secure client portal where you can track submitted debts, view progress, and upload supporting documents.

9. What types of debts does Recovia specialise in?

We focus on commercial and high-value debts, including unpaid invoices, contract disputes, and overdue accounts. We have extensive experience handling large or complex cases that require professional negotiation and legal enforcement.

10. What makes Recovia different from other debt recovery firms?

  • No Recovery, No Fee: You only pay if we recover the debt
  • Professional & Ethical: All actions are compliant and respectful
  • High-Value Expertise: Specialists in complex, high-value commercial cases
  • Transparent Communication: You receive updates at every stage
  • Client-Focused: Our success is aligned with yours

 © 2026 Recovia Ltd. All rights reserved.
Company Number: 16956861.

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